
Customers who buy season passes or memberships are critical
to the cash flow of your operation. They also represent the best group
of customers to establish a long-term relationship with and are less
likely to purchase from a competitor. It is important to ensure your
renewal process is convenient, fast, and responsive. Pass Express
is the right solution if you issue ski resort or amusement park season
passes, recreation facility memberships, club memberships or employee
identification. It offers the following advantages:
· Quality picture identification
· Full financial reporting and accounting
· Customer convenience
· Pass usage tracking
· Quality photo pass cards at costs lower
than older laminate or film
systems
Pass Express captures critical customer data
that can be used for management decision making and marketing campaigns.
If the
advantages of Pass Express are combined with the customer
tracking capability of Lift Express or
Tracker Express you
have the ability to retrieve and use customer data to better identify
your
best customers, manage and create new products.
The newest and most revolutionary
feature of Pass Express is the Pass
Processing module.
You can set-up full pass
processing capability where your customers are located:
shopping malls, consumer shows, special events, or remote
facilities. Make it easy for your customer base to
buy passes to your resorts!
Click
here to view a pdf brochure about Pass
Express.
Key Features and Benefits of Pass Express
| Feature |
Description |
Benefit |
| Detailed
Financial Reports |
-Capture
financial data for each transaction
|
-Easy
to retrieve sales reports
-Improved access to financial data
|
| Video Imaging
|
-Customer photos can be stored
for future re-use
|
-Convenient pass re-issuance process
-- can re-issue passes through the mail
-Reduced labor for annual passes
-Reduced line-ups for improved customer service levels |
| Expandable
Product Database |
-Up to 10,000
pass products can be created
-Up to 1,000 related products can be added
|
-Complete flexibility
for marketing promotions
-Upsell and cross-promotional capability with other services
|
| Usage Tracking |
-Bar-code or Radio Frequency
scanning capability through Lift Express
|
-Yield
management
-Develop programs based on
usage |
| Capture Customer Data |
-Complete customer information
available
-Can be used to simplify renewal process and upsell
|
-Create direct mail one-to-one
marketing programs
-Track renewal rates
|
| Remote
Pass Selling |
-Set
up pass or membership sales where your customers
are located: shopping malls, consumer shows, special
events or remote facilities
-Complete pass processing completed within minutes
|
-Increased
customer convenience
-Increased sales opportunity
-Competitive advantage
-Reduced congestion at your operation
|
|