
Access control is an important system to many organizations
such as ski resorts, amusement parks, zoos, recreation facilities
and health clubs. Ticket fraud or abuse can cost you 10%
of your revenue. An investment in Lift Express can be repaid
through reduced losses usually within the first year. Lift
Express is convenient for your customers while providing
valuable customer data that will help you understand your
customer, usage patterns, visit frequency and the value of
each customer to your organization and provide you with powerful
marketing data for communicating to customers, developing
new products , managing customer loyalty programs and maximizing
yield management.
Lift
Express is an efficient access control system that can fully
be integrated with Ticket
Express and Pass
Express.
It was initially developed for the ski industry to validate
lift tickets and passes at the base of
the resort or at each ski lift. However the same technology
can be utilized in any situation where ticket pricing is
complicated and has many variations or where multiple membership
classes exist and require tracking (e.g. by the hour,
half day, full day, multiple day admission pricing structures
or membership
options)
Lift Express utilizes Radio Frequency(RF) technology
to instantaneously check and validate lift tickets and passes. Through hand held
scanners or RF controlled turnstile gates, Lift Express can:
· Constantly
poll terminals to aquire real-time data
· Process data
· Update usage databases
· Return an Accept or Reject Message to the terminal
· These processes occur in
milli-seconds resulting in no customer
inconvenience and
increased revenue protection
Lift Express offers many exciting revenue opportunities in
addition to the improvement to your financial bottom line.
These include:
· Development
of new products based on customer behavior
· Pricing based on peak vs. non-peak usage
· Tiered pass products
· Target
Marketing campaigns for retention and upsell
New hands-free technology removes the need to scan passes
or tickets to further increase customer convenience.
Our leading edge RF products have the capability to provide full
customer tracking, act as an electronic wallet and be used
as a loyalty customer card. For most organizations, the opportunity
exists to use RF cards to build loyalty, increase sales, and
track customer behavior.
Click
here to view a pdf brochure
about Lift Express.
| Feature |
Description |
Benefit |
| Radio
Frequency Technology |
-Uses
scanners to validate passes and tickets
-Validation process fast -- milliseconds to obtain reading
-Works in all types of environments and not affected
by climatic conditions
|
-Fast
processing of customers
-Visibility reduces ticket fraud
-Reliable technology
-Eliminates employee discretion
|
| Bar
code or RF Cards Accepted |
-"Intelligent"
or "dumb" bar codes read by scanners
-Data from RF cards can also be captured
|
-Bar
codes can be used with or without automated POS system
-RF cards can include e-wallet capabilities
-Greater reliability in extreme conditions |
| Management
Reporting |
-Tracks
activity by lift, gate, or facility
-Detailed transaction logs created which can be easily
queried
-Customer counts produced
|
-Easy
to obtain data for customer activity by day, facility
pass, or admission type
-Improves manpower planning capability
|
| Marketing
Data Captured |
-Product
usage data captured
-Customer usage tracked
-Ability to create new product types and control use
|
-Improved
yield management
-Success of specific products can be measured
-Customer service improved
-Targeted e-marketing opportunities |
| Quick
ROI |
-Reduced
ticket fraud or special pricing abuse
-Visible deterrent
-ROI usually provided within first year
|
-Improved
profitability
-Not reliant on employees to prevent abuse
-Better Information available for future sales programs
|
| e-Gate
Option |
-Utilizes
RF cards -- no physical checking of customers required
-RF cards can be rewritten an unlimited number of times
-Customer data can be captured and e-wallet option available
-Reduced ticket checking staff
-Gates and handlheld readers available for tracking at
all key entrance and selling points
|
-Increased
customer convenience
-Reducted labor costs
-Complete resort tracking of customers
-Increased sales opportunities
-Potential for RF cards to be a profit center
|
|