· Selling tickets
· Issuing passes and membership cards
· Offering on site product and service sales
· Access control and revenue protection
· Defining and tracking customer behavior
Over the past twenty years, a full suite of software products
have been developed to make life simpler for our ski resort
clients throughout North America. We continually improve our
existing products and add new products based on the real life
requirements of our clients who frequently operate in challenging
and difficult environments. Our products have proven operational
reliability while meeting the information and control requirements
of management.
CSI distinguishes itself by:
1. Listening to our customers. Whether
it's through our annual Users Conference, discussions with
technical staff or feedback
from management, we listen carefully to understand and identify
your business and system needs. Based on direct customer feedback,
annual system changes are developed to address changing requirements.
2. Providing outstanding customer support. Many
of our clients face staff training and IT support challenges
due to limited
IT resources and regular staff turnover. In addition to the
initial training provided during software installation, ongoing
support is available whenever our clients require it. A solid
reputation for providing quick response to our clients' support
needs has been established over the past 20 years.
3. Introducing innovative new products. Changing
business needs require new solutions. Based on client feedback
and our ticketing
technologies, CSI is continually introducing new state of the
art products including:
» Wireless access control systems
that verify and validate customer
passes to reduce ticket
and pass fraud;
» Radio frequency controlled access gates and customer cards
which reduce labor costs and track customer usage, and increase
customer spending;
» Remote pass selling and processing which allows our clients
to sell season passes at shows, malls or any other venue;
» E-Ticketing and Internet-based booking systems.
For more information feel free to contact us at:
info@comptrolsystems.com
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